Carrying on from my last post in the theme of open emails, I also recently sent the following email to the BBC about their new website design. I loved the old BBC website. Even though I live in Toronto, the BBC was my main portal for international news. It was one of the few remaining …

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The following is an open email I recently sent to One of a Kind (OAK), a boutique clothing store. I was curious about their slogan “If you know you know.” I never got a reply, but I never expected to: I was walking past your 333 Queen St. West location in Toronto, and I was …

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